Blueguides

How to Share GMB Access But Still Be in Control

You can safeguard your account in case anything goes south. Here’s a step-by-step guide on how to share GMB access with your marketing company while staying in control.

How to Share GMB Access But Still Be in Control

In the digital age, Google My Business (GMB) is an essential tool for law firms to manage their online presence. It allows potential clients to find you easily, read reviews, and get important information about your services. However, when working with a marketing company, it's crucial to maintain control over your GMB account. Never give a marketing company 100% access; always ensure you remain the administrator. This way, you can safeguard your account in case anything goes south. Here’s a step-by-step guide on how to share GMB access with your marketing company while staying in control.

Step 1: Sign in to Your Google My Business Account

First, sign in to your Google My Business account. Make sure you use the account that has administrative access to your business listing.

Step 2: Navigate to Users

Once you are logged in, navigate to the "Users" section. You can find this option in the left-hand menu. Click on it to manage the permissions for your GMB account.

Step 3: Add a New User

In the "Users" section, you'll see an icon of a person with a plus sign (Add users). Click on this icon to invite new users to your GMB account.

Step 4: Enter the Email Address

A pop-up window will appear, asking for the email address of the person you want to add. Enter the email address of your marketing company’s representative.

Step 5: Choose the User Role

This step is crucial. You will see three options for user roles: Owner, Manager, and Site Manager.

  • Owner: This role has full control over the GMB listing, including the ability to remove other users and delete the account. Do not select this option for your marketing company.
  • Manager: This role can edit the business information, manage posts, respond to reviews, and access most features, but cannot remove the primary owner or delete the listing.
  • Site Manager: This role has limited permissions, mainly for basic updates and viewing insights.

Choose the "Manager" role for your marketing company to ensure they have the necessary access to manage your listing without having full control.

Step 6: Send the Invitation

After selecting the appropriate role, click "Invite." The marketing company will receive an email invitation to access your GMB account as a manager. They need to accept this invitation to start managing your listing.

Step 7: Confirm the User

Once the invitation is accepted, you will see the marketing company listed as a Manager under the "Users" section. You can now work together to optimize your GMB listing while maintaining control.

Step 8: Regularly Monitor User Access

Periodically review the users who have access to your GMB account. If you ever part ways with the marketing company or need to revoke their access for any reason, you can easily do so from the "Users" section. Simply click on the user's name and choose "Remove."

Conclusion

Maintaining control over your GMB account while collaborating with a marketing company is crucial for safeguarding your business’s online presence. By following these steps, you can ensure that you remain the administrator of your account, protecting it from any potential issues. Always remember, while it's beneficial to leverage the expertise of a marketing company, it's equally important to keep the reins of your online presence firmly in your hands.

If you need further assistance with managing your GMB account or have any questions about working with a marketing company, feel free to reach out to us at The Basement Agency. We're here to help you navigate the complexities of digital marketing with confidence and control.